Shipping

We aim to ship all order within 1-2 business days from our US warehouse. You will receive email with your tracking once the items are shipped. If there are shipping delays we will notify you as soon as possible. Our shipping business days are Monday -Friday.

The following courier and rates are used:

US: USPS and UPS (Cost calculated at checkout)

  • Free shipping over $100 USD

Canada: head over to https://ca.agileshop.co/ for dedicated Canadian store.

  • Free shipping over $100 CAD

    International: DHL Express (Cost calculated at checkout)

    *Due to the pandemic, shipping carriers are experiencing delays. Please allow for some extra time for your package to arrive. 

    International shipping policies:

    Please allow 1-2 business days for your order to be processed and shipped. All international orders are shipped via DHL, and are typically delivered within 7-9 business days from the date that it is shipped. 

    Customs, duties and taxes:

    All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship packages both DDU. Packages shipped DDU will be subject to import fees upon collecting their package.

    Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.

    *We will NOT under declare the value as this is illegal.